We have been experiencing intermittent issues with our Portal. It is sometimes inaccessible. We are aware of the issue and are working hard on a fix! If this issue affects your ability to clock in or out, do not worry! Once fixed, just follow the instructions at https://help.issny.org/books/etime/page/editing-start-and-end-times to edit a shift or https://help.issny.org/books/etime/page/creating-and-submitting-a-forgotten-shift to […]
Portal Update
May 10, 2023 Portal Updates Complete Today we updated the Portal with improvements to the My Work page for staff and the My Staff Work page for the COS (Circle of Support). More information on what has been updated can be found at https://help.issny.org/books/etime/page/portal-update-my-work-and-my-staff-work-2023
Portal Maintenance Coming Up!
The Portal will be unavailable due to updates and maintenance on Wednesday, 5/10 from 11 AM to 1 PM. If this downtime affects your ability to clock in or out, please follow the instructions at https://help.issny.org/books/etime/page/editing-start-and-end-times to edit a shift and https://help.issny.org/books/etime/page/creating-and-submitting-a-forgotten-shift to submit a forgotten shift.
SEMP Surveys Unavailable 5/4-5/5
The SEMP Surveys will be unavailable for approximately 1 to 2 hours between 6 PM Thurs., 5/4 and 6 AM Fri., 5/5 while we do maintenance on our servers.
You’re Invited to Get Outdoors & Get Together Day on Saturday June 10
Get Outdoors & Get Together Day events will be held at select locations across New York on Saturday, June 10. The New York State Department of Environmental Conservation (DEC) and the State Office of Parks, Recreation and Historic Preservation (State Parks), in partnership with the Office for People With Developmental Disabilities (OPWDD) and the NYS Division of Veterans’ Services, are hosting […]
How to Reset Your Portal Password
If you can’t remember your password, it’s easy to reset it! In order to start, you’ll need to go to the ISS Portal website: https://portal.issny.org/ For more detailed information, that includes pictured examples, visit our help website here: https://help.issny.org/books/portal-basics/page/how-to-reset-your-password
Things to Note for Class Approval
Class review and approval process can take up to 30 days from time of request. It is recommended that Classes are submitted for approval prior to paying for services/attending classes. If a class provider is also providing other Self-Direction Services (Clinician, Support Broker, Community Habilitation, SEMP, Respite) this must be disclosed during the initial request […]
Attention SEMP Reporters!
SEMP Surveys are available on the ISS Portal: SEMP surveys can be accessed directly from your ISS Portal homepage. From your homepage, click on the “Go to SEMP Survey” link and you will automatically be taken to your SEMP Survey page. Since the best and easiest way to get to the SEMP Survey is via […]
Circus Fun in Upstate NY
Cole All Star Circus Hosted By Monticello MafcoFootball was attended by one of our Self-Direction participants. Here are a few photos with Zenaida at the event.