To keep your Portal User Active, you must login at least once every 6 months. In order to start, you’ll need to go to the ISS Portal website and login: https://portal.issny.org/ For more detailed information, that includes pictured examples, visit our help website here: https://help.issny.org/books/portal-basics/page/how-to-login-to-the-iss-portal
How to check my previously worked shifts (Support Staff)
Staff have the ability to check their shifts within the Portal. In order to start, you’ll need to go to the ISS Portal website and login: https://portal.issny.org/ For more detailed information, that includes pictured examples, visit our help website here: https://help.issny.org/link/606#bkmrk-to-review-time%3A
Employer Tool Kit
How to use the My Staff Filter
In order to start, you’ll need to go to the ISS Portal website and login: https://portal.issny.org/ Status Shifts are filtered based on their current status (Pending Circle Review, Approved by Circle, Being Processed at ISS, etc.) Staff Shifts are filtered based on the person who submitted the shift Job Shifts are filtered by the type […]
Parking and Toll Guidelines
Dear Stakeholders, It was recently brought to our attention that Parking and Tolls are not reimbursable items except under Staff Activity Fees when a Self-Hired staff is providing the transportation. Effective, October 1, 2023, ISS will no longer be able to reimburse these items except under the Staff Activity Line of the budget. Thank you […]
How to use filter to only see Pending Circle Review shifts
If you’d like to see all the shifts that are pending circle review, follow the instructions below. In order to start, you’ll need to go to the ISS Portal website and login: https://portal.issny.org/ For more detailed information, that includes pictured examples, visit our help website here: https://help.issny.org/books/etime/page/navigating-and-finding-shifts
How to approve Shift Overlaps
If you have shifts with time overlaps, you will need to approve the override to have the shifts submitted. In order to start, you’ll need to go to the ISS Portal website and login: https://portal.issny.org/ For more detailed information, that includes pictured examples, visit our help website here: https://help.issny.org/books/etime/page/circle-side-overlaps
How to approve an EVV Override Request
If a shift requires an EVV Override, you will need to approve the override before you can submitted the approval. In order to start, you’ll need to go to the ISS Portal website and login: https://portal.issny.org/ For more detailed information, that includes pictured examples, visit our help website here: https://help.issny.org/books/etime/page/reviewing-a-shift
ISS Hits a Home Run!
Saturday evening, August 12th, Independent Support Services held its first ever “Night at the Ballpark”. Participants, their families, friends and ISS staff came out to cheer on the Long Island Ducks. Despite the loss, everyone had a fantastic time. Attendees received an ISS t-shirt and were treated to an amazing firework show at the conclusion of […]
How to check shifts (Circle of Support)
Users have the ability to check their staff’s shifts within the Portal. In order to start, you’ll need to go to the ISS Portal website at https://portal.issny.org/ and login. For more detailed information, that includes pictured examples, visit our help website at https://help.issny.org/link/606#bkmrk-to-review-time%3A