The SEMP Survey will be unavailable from 6 PM on Thurs., 12/14 to 6 AM on Fri., 12/15 while we perform system maintenance.
Portal Updated on Tuesday, 12/12/23
We’ve heard you! We’re working hard towards Electronic Payments. This morning’s Portal updates are just the beginning! Some new pages have been added to your Portal. Please don’t do anything with them as we don’t have everything connected up yet. More information will be coming soon! In the meantime, please do not attempt to submit […]
Important Information from People Services
Good morning, In October of this year, we had an OPWDD full agency audit. While overall we did well, the state communicated that we must make changes to our hiring process and the DSP evaluation. These changes are required per regulations. As of this month, we have begun making these changes. The changes are as […]
Payroll Due Early 12/18
Attention Payroll Paid Staff and Time Approvers, Please have time approved as early as possibly for the pay period ending 12/17 as we have limited processing time due to the holiday. All time must be submitted and approved on Monday 12/18 at the latest, sooner if possible. Also please be advised 2023 Forms W-2 will […]
Portal Too Many Attempts OTP Error
Late last week, we confirmed an issue on our Portal when users trying to login were triggering the ‘too many attempts’ error after only two tries. We temporarily disabled the OTP (one time passcode) limit until we could find the cause of the problem and get it fixed. On the evening of Thursday, 11/30/23, we […]
When a Portal Issue Occurs
Just a friendly reminder, should you experience or become aware of any Portal issues, please check for Portal announcements which show on the Portal login and home pages and for an eblast prior to emailing websupport. If you don’t see any immediate announcements and need to email websupport, please know that we will make every […]