How can Web Support assist you?

Web Support is meant for technical support issues relating to the ISS Portal or UKG. When emailing websupport@issny.org, please make sure to include the following information: Web Support is unable to assist with inquiries on behalf of other departments. If you are ever unsure of who to ask for help, please contact your Self-Direction Coordinator.

Quality Assurance and Compliance – What you should know

Understanding ISSNY Reporting and Investigation Policies and Procedures ISS takes Quality Assurance and Compliance very seriously. In this eblast we’ve included two resources as a general guidance for reporting and investigations. Quality assurance and compliance are essential components in ensuring that programs and services meet the required standards and regulations. Quality Assurance drives the value and […]

Making Your Own Path

Self-Directing, Chris has recently obtained a job through Winters Center for Autism. He is working at an Accounting firm once a week where he is assisting with clerical tasks, copying, organizing, assembling folders/packets, mailings, sanitizing and shredding. This is a huge milestone for Chris, and he and his family are SUPER excited!

How to Upload an Expense

Here’s a simple guide on uploading an expense! In order to start, you’ll need to go to the ISS Portal website: https://portal.issny.org/ For more detailed information, that includes pictured examples, visit our help website here: https://help.issny.org/books/electronic-expenses/page/uploading-an-expense

SEMP Survey Unavailable 4/18 6 PM to 4/19 6 AM

The SEMP Survey will be unavailable from 6 PM on Thurs., 4/18 to 6 AM on Fri., 4/19 while we perform system maintenance.

How Do I update my Contact information (Staff Version)

As Support Staff, it is important to update your information with ISS when you have a change.  The information that we have for you is how we contact you, how you access the ISS Portal, how we send payments and tax documents, and all manner of things. The chart below shows you how to update […]

SEMP Survey Unavailable 4/4 6 PM to 4/5 6 AM

The SEMP Survey will be unavailable from 6 PM on Thurs., 4/4 to 6 AM on Fri., 4/5 while we perform system maintenance.

SEMP Survey Unavailable 3/30 to 4/1

The SEMP Survey will be unavailable Sat., 3/30 to Mon., 4/1 – all three days, all day long – while we perform system maintenance.

Attention: The Portal and SEMP Survey will be down for System Maintenance, Thursday, 3/21/24

Please be aware, the Portal and SEMP Survey will be down for system maintenance. The Portal will be down from 6 PM to Midnight.  The SEMP Survey will be down from Thurs. 6pm to Fri, 6 AM. If you are staff and are unable to end or start a shift because of this downtime, please use […]

How do I update my contact information (COS and Vendor Version)

As a circle member or vendor, it is important to update your information with ISS when you have a change.  The information that we have for you is how we contact you, how you access the ISS Portal, how we send payments and tax documents, and all manner of things. The chart below shows you […]