Shift reminder emails are generated automatically from our system to remind our stakeholders to check for any pending shifts. These reminders are sent to assure that staff and Circle approvers are up to date on shifts to help with the timely delivery of payroll processing. Certain reminders will trigger only if pending shifts are present, […]

To update any of your contact information on UKG please complete the Personnel Change form found on the website Forms page, https://www.issny.org/forms/ and email it to peopleservices@issny.org with your full name, what is being changed, and what it should now be. For legal name changes, you must provide a copy of your new Social Security […]

If you are uploading multiple images to an expense, we recommend using the Photo Library (iOS) or Media Picker (Android) option. This should allow you to select multiple images and upload them to the expense submission. For more detailed information, that includes pictured examples, visit our help website here: https://help.issny.org/books/electronic-expenses/page/uploading-multiple-images-from-a-mobile-device

If you realize there is a mistake in your shift after it’s already submitted, you will need to check the status of the shift to know how to proceed. See the Chart Below: Status How to Resolve Pending Circle Approval Reach out to the circle. They will need to rejectthe shift so it’s sent back […]

If you are a staff member that is asked to fix a shift, follow the instructions below. In order to start, you’ll need to go to the ISS Portal website and login: https://portal.issny.org/ Issue How to resolve Modify Staff Activities, Event Details, or Virtual Details Go to the Finalize Details, make the appropriate changes, then […]