eTime Mileage First Look!

Independent Support Services is excited to reveal a teaser trailer for eTime Mileage and Expenses. Please view the trailer below: You might have a lot of questions after watching that video! Many of those questions will be answered by our Training Videos and Documentation, both of which will be releasing later this month. The main […]

Important Payroll Paid Staff Year End Reminder 

Dear Stakeholders,   Reminder to all payroll paid employees to log on to UKG to check your personal information to verify that it is completely accurate. This includes but is not limited to: Name spelling or name changes that occurred during the yearSocial Security numberMailing Address *including apartment number if applicablePhone number & E-mail addressTax Information   […]

eTime Mileage Teaser

November 15, 2024 Independent Support Services is excited to announce the release of eTime Mileage. eTime Mileage is on its way, and it’s going to make your job easier. We’ll show you the system in more detail very soon. Today, we want to call out some high-level improvements it will facilitate: Support Staff: Circle of […]

SEMP Survey Unavailable 11/14 6 PM to 11/15 6 AM

The SEMP Survey will be unavailable from 6 PM on Thurs., 11/14 to 6 AM on Fri., 11/15 while we perform system maintenance.

SEMP Survey Unavailable 10/3 6 PM to 10/4 6 AM

The SEMP Survey will be unavailable from 6 PM on Thurs., 10/3 to 6 AM on Fri., 10/4 while we perform system maintenance.

Support Broker Agreement Form Updates

An eblast was sent out earlier today, however there was a glitch with the platform we used to send the information causing the links to be inactive. The links at the bottom of this message are active and usable. With the approval of the 2024 COLA increase for brokerage, ISS is updating their Support Broker […]

Expense Submission Form Updates Go Live

We have made some important updates to the Expense Submission Form on the Portal. To learn more, please visit https://help.issny.org/books/electronic-expenses/page/expense-submission-form-changes-effective-091224 

Direct Support Professionals Week

Independent Support Services, Inc., would like to recognize all the Direct Support Professionals working with participants who partner with us to receive Fiscal Intermediary Services. Without Direct Support Professionals supporting Participants, Self-Direction would not be possible. Thank YOU for all you do.

Web Approver Designee Form (Updated)

We have recently made a few updates to the Web Approver Designee Form which can be found on the Forms page of the ISS website under Program Services. This form should be used going forward when designating a COS member to sign-off on Staff eTime Timesheets or Monthly Summary Notes. Here is the link as […]

SEMP Survey Unavailable 9/5 6 PM to 9/6 6 AM

The SEMP Survey will be unavailable from 6 PM on Thurs., 9/5 to 6 AM on Fri., 9/6 while we perform system maintenance.