The March 31 Parent Council Meeting – Cancelled

Please be advised that the March 31, Parent Council meeting has been cancelled due to the covid-19 concerns.  We will keep you posted on the next meeting happening in June.

Updated Announcement with Important Information Regarding COVID-19

Independent Support Services would like you to know that we are as concerned as you during this unprecedented time of uncertainty regarding the COVID-19 virus. At this time, we want to notify our stakeholders about some critical information. We encourage Participants and their Circle of Support to reach out to their Care Managers, Brokers and then […]

ISS has started accepting electronic submissions! 

In doing so we have noticed some problems and/or suggestions – Incomplete forms – Everyone should be completing forms the same way they always have but instead of putting them in an envelope; they can now be uploaded in the portal. No Expense form cover page – All “reimbursement” expense type requests need an expense […]

Public Service Announcement

Independent Support Services, Inc. wants to ensure that all of our Self-Directed participants, family members and self-hired staff are aware of and are practicing the recommendations from the Centers for Disease Control(CDC) to prevent the spread of the Coronavirus. The CDC recommends the following: -actively encourage sick employees to stay home. Direct Support Staff receive […]

ISS Releases Self-Direction Documentary Trailer

Click on the view video link below using the password: ISS to get a sneak preview of this exciting upcoming Self-Direction documentary featuring ISS participants. view video

New Rules from OPWDD regarding Self-Direction budget and services Out-of_State

OPWDD has revised the rules that apply to using your SD budget and services out-of-state. Beginning January 1, 2020, the following changes apply: Any request submitted after the date of the out-of-state request will be returned and will not be reimbursed. If staff are present during the out-of-state trip, they can only work within the […]

Harmonix System Maintenance (SEMP)

Dear SEMP and Participants, Harmonix will be down from 6:00 PM Thursday, 11/21 to 6:00 AM Friday, 11/22 for system maintenance, updates, and fixes. The Participant Portal and SEMP Survey will also be down. Email notification will be sent to all Brokers, Participants, Primary Contacts, and SEMP Survey users notifying them. We will also be […]

I am Self-Direction

Editor’s note: This month’s Self-Direction segment highlights Matthew Magilavy. Mathew’s journey in Self-Direction began in 2010 when he was 21 years old. With tremendous challenges and deficits such as limited communication and social skills, Matthew’s Mom couldn’t imagine or foresee the growth and achievements that lay ahead, due to Self-Direction. In Matthews words. I have […]

Timesheet Upload Capability

Timesheet_Upload_Guide Brokers/ Primary Contact (Families) We are excited to announce that effective immediately Support Staff have the ability to upload their timesheets through the ISS portal once all signatures have been obtained. Within the next 24 hours, all active support staff will be receiving a portal invite with their sign in credentials and a link […]