Dear Stakeholders, As per our Governor Cuomo’s Executive Order 202.16, all essential businesses are to provide employees with face coverings while fulfilling their job responsibilities. Under that direction we have obtained a limited supply of disposable masks. TO RECEIVE FACE MASKS PLEASE CAREFULLY READ AND FOLLOW THE INSTRUCTIONS BELOW!!! FAILURE TO DO SO WILL CAUSE […]
Dear ISS Stakeholders, As these remain challenging times for all us, we would like to update you on some of the new legislation/guidelines that have come from New York State that specifically impacts the delivery of Self-Direction services. We would also like to give you some reminders in regards to certain items. Community Habilitation/ Respite […]
The Portal Help Section (https://portal.issny.org/help.php) is the place to go for step by step guides and videos on all the features the Portal offers. These include timesheets, expenses, plan documents (and how to upload each), budget summaries, Staff Action Plans, and more.
Dear ISS Stakeholders, We hope you are adjusting to these difficult times. We wanted to take a few moments to provide some reminders and updates. There appears to be a lot of scams surfacing at this time. We would like to remind everyone to not give out personal information to anyone over the phone, social […]
In response to the question of having a way to verify Support Staff are “Essential Employees”, attached is a letter that can be downloaded and printed for staff to carry with them showing they are working. We will also have this letter on our website at issny.org under the news section at the bottom of the home page. If a […]
Independent Support Services, Inc. Due to this unprecedented time we have been receiving some of the same questions. Below are the two most frequently asked questions and answers. What is FAPTO (Family Approved Paid Time Off): FAPTO Policy: Support Staff working for Participants accrue Paid Time Off bi-weekly per the agency’s Paid Time Off Policy. […]
Hello all We just received interim guidance from OPWDD in regards to Community Habilitation and wanted to share with you all as soon as possible. As per NYS, Direct Support Professionals ( DSPs) are considered an essential employees. Com Hab Staff are considered DSPs and are essential employees. Being an essential employee means that they […]
Important AP Note – All expense reimbursements uploaded through the portal must include a signed expense form or they will be held up for payment. AP has posted an additional list of suggestions for expense uploads on our website <link> Please take a few moments to review and follow the suggestions on this list. Thank […]
Click on the link below https://www.issny.org/wp-content/uploads/Information-on-Coronavirus.pdf