What we did during COVID

While regularly communicating with families and participants throughout the pandemic, Eileen Lohan, ISS Self Direction Coordinator found the one common interest that everyone inquired about was what others were doing and how they were handling the COVID situation. Eileen collected pictures and snippets sent in by participants and their families who wanted to share their […]

Independent Support Services is committed to supporting diversity and inclusion within our organization and today, in recognition of Juneteenth, we honor and respect the celebration of the emancipation from slavery. Independent Support Services will remain committed to being champions of change and advocate for the freedoms for all to live the life they choose.

I am Self-Directed

A key event in my life was having the opportunity to live independently. Having my own place made me feel wonderful. I picked out my own beautiful furniture, decorated my apartment and am very happy living on my own. What are your favorite recreations? There are three recreational activities that I like, Karoake, bowling and […]

Department of Labor Form

The Department of Labor’s form IA12.3 is now available on our website. To locate this form, go to the HR tab, click on the drop down box and then click on the Employee Information tab. If you scroll to the bottom of the page you will find this form. This form is to be used […]

PPE Request and Distribution (Revised 5-7-20)

Dear Stakeholders, As per our Governor Cuomo’s Executive Order 202.16, all essential businesses are to provide employees with face coverings while fulfilling their job responsibilities. Under that direction we have obtained a limited supply of disposable masks. TO RECEIVE FACE MASKS PLEASE CAREFULLY READ AND FOLLOW THE INSTRUCTIONS BELOW!!! FAILURE TO DO SO WILL CAUSE […]

NY State introduces new Legislation/Guidelines that impacts Self-Direction services

Dear ISS Stakeholders, As these remain challenging times for all us, we would like to update you on some of the new legislation/guidelines that have come from New York State that specifically impacts the delivery of Self-Direction services. We would also like to give you some reminders in regards to certain items. Community Habilitation/ Respite […]

The Portal Help Section

The Portal Help Section (https://portal.issny.org/help.php) is the place to go for step by step guides and videos on all the features the Portal offers. These include timesheets, expenses, plan documents (and how to upload each), budget summaries, Staff Action Plans, and more.

Update on COVID-19 and Services Provided

Dear ISS Stakeholders, We hope you are adjusting to these difficult times. We wanted to take a few moments to provide some reminders and updates. There appears to be a lot of scams surfacing at this time. We would like to remind everyone to not give out personal information to anyone over the phone, social […]

Essential Employees

In response to the question of having a way to verify Support Staff are “Essential Employees”, attached is a letter that can be downloaded and printed for staff to carry with them showing they are working. We will also have this letter on our website at issny.org under the news section at the bottom of the home page.   If a […]