The SEMP Survey will be unavailable from 6 PM on Thurs., 2/20 to 6 AM on Fri., 2/21 while we perform system maintenance.
Contract to Direct Bill and Contract to Direct Invoice Updates
Dear Stakeholders, To streamline communications and reduce the frequency of class, membership, and service confirmation emails and calls, we’ve updated the Contract to Direct Bill and Contract to Direct Invoice process. Below is an outline of the updated procedure: Service or Item Request: When a participant expresses interest in signing up for a class, membership, […]
Special Announcement: New Resource Available Now from NYHRC
Unveiling the Newly Redesigned New York Housing Resource Center (NYHRC) With funding from the New York State Council on Developmental Disabilities, the New York Alliance for Inclusion and Innovation is unveiling the newly redesigned New York Housing Resource Center website. This website focuses on non-certified housing options for people with Developmental Disabilities (DD). The goal is to educate […]
eTime Mileage and Expenses Live Wed., 1/8/25!
Tomorrow is the day! eTime Mileage is officially released and you can begin using it first thing on Wed., 1/8/25. We hope that it improves your workflow dramatically. As a reminder, the eTime Mileage and Expenses help resources can be found here: https://help.issny.org/books/etime/chapter/etime-mileage-and-expenses If you encounter any problems, please reach out to websupport@issny.org. We’re proud of the work we’ve […]
eTime Mileage and Expenses Payment Method & Revised FAPTO
Have you seen the eTime Mileage teaser trailer yet? Are you excited? Today, we are releasing a second version of the trailer to announce the eTime Mileage payment method. Watch the video to hear the news from Maxine. We can’t wait to have you entering mileage and expenses into eTIme! Sincerely,ISS In other important news! […]
2025 System Update and Revised FAPTO
We are excited to share this update about changes coming to our systems and processes during the 2025 calendar year. These changes are the result of a lot of listening and hard work over the past year. This video was originally created to premier at the Circle Council meeting on 12/10/2024. Since that meeting had […]
2025 Support Staff Holiday and FAPTO
2025 Holiday Schedule Family Approved Paid Time Off (FAPTO) Effective 1/1/25 Policy: Staff working for Participants accrue Paid Time Off bi-weekly per the agency’s Paid Time Off Policy. Paid Time Off is budgeted in the Participant’s Self-Directed Plan through the fringe rate. However, Independent Support Services, Inc. recognizes that there are times when Participants want […]