Web Support is meant for technical support issues relating to the ISS Portal or UKG. When emailing websupport@issny.org, please make sure to include the following information:

  • Your Full Name
  • If relevant to your question, the participant you are associated with
  • Whether you’re asking about the ISS Portal or UKG
  • If you are not contacting us with the email associated to your ISS contact record, provide the email associated to your ISS contact record

Web Support is unable to assist with inquiries on behalf of other departments. If you are ever unsure of who to ask for help, please contact your Self-Direction Coordinator.