Unveiling the Newly Redesigned New York Housing Resource Center (NYHRC) With funding from the New York State Council on Developmental Disabilities, the New York Alliance for Inclusion and Innovation is unveiling the newly redesigned New York Housing Resource Center website. This website focuses on non-certified housing options for people with Developmental Disabilities (DD). The goal is to educate […]
Category: Participant News
Direct Support Professionals Week
Independent Support Services, Inc., would like to recognize all the Direct Support Professionals working with participants who partner with us to receive Fiscal Intermediary Services. Without Direct Support Professionals supporting Participants, Self-Direction would not be possible. Thank YOU for all you do.
Web Approver Designee Form (Updated)
We have recently made a few updates to the Web Approver Designee Form which can be found on the Forms page of the ISS website under Program Services. This form should be used going forward when designating a COS member to sign-off on Staff eTime Timesheets or Monthly Summary Notes. Here is the link as […]
Introducing the Self-Direction Guidebook!

The Self-Direction Resource Guidebook serves as a comprehensive resource aimed at enhancing the knowledge and empowerment of our participants and their circles of support. By delving into ISS policies and procedures, this guidebook equips individuals with the necessary tools to navigate their self-directed journey effectively. Through clear and concise information, it fosters a deeper understanding […]
Quality Assurance and Compliance – What you should know
Understanding ISSNY Reporting and Investigation Policies and Procedures ISS takes Quality Assurance and Compliance very seriously. In this eblast we’ve included two resources as a general guidance for reporting and investigations. Quality assurance and compliance are essential components in ensuring that programs and services meet the required standards and regulations. Quality Assurance drives the value and […]
Making Your Own Path
Self-Directing, Chris has recently obtained a job through Winters Center for Autism. He is working at an Accounting firm once a week where he is assisting with clerical tasks, copying, organizing, assembling folders/packets, mailings, sanitizing and shredding. This is a huge milestone for Chris, and he and his family are SUPER excited!
Employer Tool Kit
Important Information Regarding Self-Direction
Action Required We are reaching out to you today to explain some changes going on in the Self Direction world and to request you complete the survey and attestation below. In December 2022, OPWDD provided retroactive rate increases (of 5.4%) to most HCBS Waiver Services, effective April 1, 2022. At that time, Brokerage and Self […]