If you have shifts with time overlaps, you will need to approve the override to have the shifts submitted. In order to start, you’ll need to go to the ISS Portal website and login: https://portal.issny.org/ For more detailed information, that includes pictured examples, visit our help website here: https://help.issny.org/books/etime/page/circle-side-overlaps

If a shift requires an EVV Override, you will need to approve the override before you can submitted the approval. In order to start, you’ll need to go to the ISS Portal website and login: https://portal.issny.org/ For more detailed information, that includes pictured examples, visit our help website here: https://help.issny.org/books/etime/page/reviewing-a-shift

Users have the ability to check their staff’s shifts within the Portal. In order to start, you’ll need to go to the ISS Portal website at https://portal.issny.org/ and login. For more detailed information, that includes pictured examples, visit our help website at https://help.issny.org/link/606#bkmrk-to-review-time%3A

Did you know you can update your multi-factor authentication preferences from your ISS Portal? In order to start, you’ll need to go to the ISS Portal website and login: https://portal.issny.org/ For more detailed information, that includes pictured examples, visit our help website here: https://help.issny.org/books/security/page/multi-factor-authentication-f45#bkmrk-editing-multi-factor  

Earlier this morning, we rolled back the changes we made to the Portal for My Work and My Staff Work.  Any issues you had since 5/10 will now be resolved and you can go back to using the Portal and doing whatever you were able to do prior to 5/10. Do not worry about your […]

Yesterday afternoon we put a new server in place for our Portal to resolve the issues we were experiencing late last week and over the weekend.  We apologize for any inconvenience these intermittent issues caused. If you are staff and were unable to clock in or out, please visit https://help.issny.org/books/etime/page/editing-start-and-end-times to edit a shift or […]

We have been experiencing intermittent issues with our Portal. It is sometimes inaccessible. We are aware of the issue and are working hard on a fix! If this issue affects your ability to clock in or out, do not worry! Once fixed, just follow the instructions at https://help.issny.org/books/etime/page/editing-start-and-end-times to edit a shift or https://help.issny.org/books/etime/page/creating-and-submitting-a-forgotten-shift to […]