Independent Support Services, Inc. Due to this unprecedented time we have been receiving some of the same questions. Below are the two most frequently asked questions and answers. What is FAPTO (Family Approved Paid Time Off): FAPTO Policy: Support Staff working for Participants accrue Paid Time Off bi-weekly per the agency’s Paid Time Off Policy. […]
Hello all We just received interim guidance from OPWDD in regards to Community Habilitation and wanted to share with you all as soon as possible. As per NYS, Direct Support Professionals ( DSPs) are considered an essential employees. Com Hab Staff are considered DSPs and are essential employees. Being an essential employee means that they […]
Important AP Note – All expense reimbursements uploaded through the portal must include a signed expense form or they will be held up for payment. AP has posted an additional list of suggestions for expense uploads on our website <link> Please take a few moments to review and follow the suggestions on this list. Thank […]
Click on the link below https://www.issny.org/wp-content/uploads/Information-on-Coronavirus.pdf
Please be advised that the March 31, Parent Council meeting has been cancelled due to the covid-19 concerns. We will keep you posted on the next meeting happening in June.
Independent Support Services would like you to know that we are as concerned as you during this unprecedented time of uncertainty regarding the COVID-19 virus. At this time, we want to notify our stakeholders about some critical information. We encourage Participants and their Circle of Support to reach out to their Care Managers, Brokers and then […]
In doing so we have noticed some problems and/or suggestions – Incomplete forms – Everyone should be completing forms the same way they always have but instead of putting them in an envelope; they can now be uploaded in the portal. No Expense form cover page – All “reimbursement” expense type requests need an expense […]
Independent Support Services, Inc. wants to ensure that all of our Self-Directed participants, family members and self-hired staff are aware of and are practicing the recommendations from the Centers for Disease Control(CDC) to prevent the spread of the Coronavirus. The CDC recommends the following: -actively encourage sick employees to stay home. Direct Support Staff receive […]
Click on the view video link below using the password: ISS to get a sneak preview of this exciting upcoming Self-Direction documentary featuring ISS participants. view video
OPWDD has revised the rules that apply to using your SD budget and services out-of-state. Beginning January 1, 2020, the following changes apply: Any request submitted after the date of the out-of-state request will be returned and will not be reimbursed. If staff are present during the out-of-state trip, they can only work within the […]