Have you seen the eTime Mileage teaser trailer yet? Are you excited? Today, we are releasing a second version of the trailer to announce the eTime Mileage payment method. Watch the video to hear the news from Maxine. We can’t wait to have you entering mileage and expenses into eTIme! Sincerely,ISS In other important news! […]
Author: ISS Admin
2025 System Update and Revised FAPTO
We are excited to share this update about changes coming to our systems and processes during the 2025 calendar year. These changes are the result of a lot of listening and hard work over the past year. This video was originally created to premier at the Circle Council meeting on 12/10/2024. Since that meeting had […]
2025 Support Staff Holiday and FAPTO
2025 Holiday Schedule Family Approved Paid Time Off (FAPTO) Effective 1/1/25 Policy: Staff working for Participants accrue Paid Time Off bi-weekly per the agency’s Paid Time Off Policy. Paid Time Off is budgeted in the Participant’s Self-Directed Plan through the fringe rate. However, Independent Support Services, Inc. recognizes that there are times when Participants want […]
eTime Mileage First Look!
Independent Support Services is excited to reveal a teaser trailer for eTime Mileage and Expenses. Please view the trailer below: You might have a lot of questions after watching that video! Many of those questions will be answered by our Training Videos and Documentation, both of which will be releasing later this month. The main […]
Important Payroll Paid Staff Year End Reminder
Dear Stakeholders, Reminder to all payroll paid employees to log on to UKG to check your personal information to verify that it is completely accurate. This includes but is not limited to: Name spelling or name changes that occurred during the yearSocial Security numberMailing Address *including apartment number if applicablePhone number & E-mail addressTax Information […]
eTime Mileage Teaser
November 15, 2024 Independent Support Services is excited to announce the release of eTime Mileage. eTime Mileage is on its way, and it’s going to make your job easier. We’ll show you the system in more detail very soon. Today, we want to call out some high-level improvements it will facilitate: Support Staff: Circle of […]
Support Broker Agreement Form Updates
An eblast was sent out earlier today, however there was a glitch with the platform we used to send the information causing the links to be inactive. The links at the bottom of this message are active and usable. With the approval of the 2024 COLA increase for brokerage, ISS is updating their Support Broker […]
Direct Support Professionals Week
Independent Support Services, Inc., would like to recognize all the Direct Support Professionals working with participants who partner with us to receive Fiscal Intermediary Services. Without Direct Support Professionals supporting Participants, Self-Direction would not be possible. Thank YOU for all you do.
Web Approver Designee Form (Updated)
We have recently made a few updates to the Web Approver Designee Form which can be found on the Forms page of the ISS website under Program Services. This form should be used going forward when designating a COS member to sign-off on Staff eTime Timesheets or Monthly Summary Notes. Here is the link as […]