ISS is committed to ensuring compliance with state and federal rules, regulations and policies governing the delivery of Medicaid Funded Services, under the auspices of the NYS OPWDD. Our QA/CC program works to ensure the health, safety and well-being of all ISSNY program participants while detecting, preventing and avoiding fraud, waste, abuse and maintaining the philosophy of the Self-Direction Waiver Service Mode.
All ISSNY employees, contractors and volunteers are mandated reporters under the NYS OPWDD Part 624 and 625 regulation. Help us keep people safe.
Contact QA/CC when:
• You witnessed, or discovered an incident of abuse, neglect or mistreatment against a Participant (see OPWDD Incident Classifications list)
• You know or suspect something is not right
• You know or suspect billing fraud or abuse
• You know or suspect violation of the Federal and NYS False Claims Act, falsified documentation
• You have a question or seeking information regarding QA/CC
When in doubt… Ask Questions, Seek Information!
Ways to contact QA/CC:
qualityassurance@issny.org or Confidential hotline 833-477-7287
Allison O’Keefe Mignone
Corporate Compliance Officer
631-864-2536 ext. 452
Kimberly Asitimbay
Assistant Director of Compliance & QA
631-864-2536 ext. 453
Byron Avilan
Senior QA/CC Specialist & Privacy Officer
845-794-5218 ext. 334
Nicole Klang
Quality Assurance and Corporate Compliance Specialist II
631-864-2536 ext. 410
Aidan Hillenbrand
Quality Assurance and Corporate Compliance Specialist I
631-864-2536 ext. 417
Alexander Torres
Quality Assurance and Corporate Compliance Specialist I
631-864-2536 ext. 459
ISSNY is a member of the Health Care Compliance Association
