You can update your One Time Passcode settings from your portal. In order to start, you’ll need to go to the ISS Portal website and login: https://portal.issny.org/

  • From your homepage, click on the Menu and click on My Profile.
  • Make any desired changes to your phone number or email address.
  • Once updated, click Update to confirm the changes.

For more detailed information, that includes pictured examples, visit our help website here: https://help.issny.org/books/portal-basics/page/multi-factor-authentication