Month: May 2024

How to Fix a shift

If you are a staff member that is asked to fix a shift, follow the instructions below. In order to start, you’ll need to go to the ISS Portal website and login: https://portal.issny.org/ Issue How to resolve Modify Staff Activities, Event Details, or Virtual Details Go to the Finalize Details, make the appropriate changes, then […]

SEMP Survey Unavailable 5/16 6 PM to 5/17 6 AM

The SEMP Survey will be unavailable from 6 PM on Thurs., 5/16 to 6 AM on Fri., 5/17 while we perform system maintenance.

How can Web Support assist you?

Web Support is meant for technical support issues relating to the ISS Portal or UKG. When emailing websupport@issny.org, please make sure to include the following information: Web Support is unable to assist with inquiries on behalf of other departments. If you are ever unsure of who to ask for help, please contact your Self-Direction Coordinator.

Quality Assurance and Compliance – What you should know

Understanding ISSNY Reporting and Investigation Policies and Procedures ISS takes Quality Assurance and Compliance very seriously. In this eblast we’ve included two resources as a general guidance for reporting and investigations. Quality assurance and compliance are essential components in ensuring that programs and services meet the required standards and regulations. Quality Assurance drives the value and […]